FAQ

ABOUT OUR PRODUCTS

All pieces are made to order. We prioritize quality, comfort, and long-lasting prints so your items don’t feel disposable.

PRICING & PROMOS

• Prices are listed in USD unless stated otherwise.
• Discount codes must be applied at checkout and cannot be added after purchase.

HOW TO PAY

We accept major payment methods, including card payments and accelerated checkout options shown at checkout.

WRONG SHIPPING ADDRESS?

If you entered the wrong address, email us within 24 hours with:

• your order number
• the correct address

If your order is already in production or shipped, we may not be able to change it.

ORDER PROCESSING & SHIPPING

Since we produce items after you order:

• Production: typically 2–5 business days
• Shipping: usually 7–14 business days depending on location

Tracking can take a few days to show updates after shipment.

WHERE’S MY TRACKING?

If your tracking hasn’t updated after 7 business days, contact us with your order number and we’ll check on it.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged/defective, contact us within 7 days of delivery with photos and your order number. We’ll review and help resolve it.